Client: Update on Managed Exit

Services: Hard FM Strategic Review, Benchmarking

Location: Lewisham, London

Sector Healthcare


Project Summary:

We provided Strategic Review services for an initial high level review of the Lewisham Acute Hospital NHS estate, including the benchmarking of the hard FM services against market comparators. The review included an identical review at South London Healthcare NHS Trust, Sidcup and Orpington, along with selected PCT sites where the acute trusts provided service charge services as the Landlord body.

Strategic Review:

Our review provided the Trusts with an initial high level assessment of the optimum delivery model for the future proofing of the hard service maintenance team. This high-level strategy reviewed; maintenance strategies, internal service teams / sub-contracted working practises (including statutory maintenance).


The benchmarking included the current hard FM service in terms of costs at Lewisham and Sidcup with a number of similar NHS sized estates teams, as well as with external providers. The work included the PCT’s service charges and the existing PFI.