FM Industry Standards & Legislation
Commercial & Contracts
Statutory Compliance & H&S
Estates Maintenance (Hard FM)
When do I need to benchmark?
Benchmarking in facilities management, as well as often being a contractual obligation, can be a useful tool to evaluate and improve the performance of your organisation's processes and services. Here are some other situations where benchmarking may be appropriate:
- To identify areas for improvement: Benchmarking can help you identify areas where your organisation is underperforming and provide insight into how other organisations in your industry or similar industries are achieving success.
- To establish performance targets: Benchmarking can help you establish realistic and achievable performance targets based on the best practices of other organisations.
- To measure progress: Once you have established performance targets, benchmarking can help you measure progress towards achieving those targets and identify opportunities for further improvement.
- To evaluate service providers: If you use third-party service providers for your facilities management, benchmarking can help you evaluate their performance and ensure you are getting value for money.
- To support strategic planning: Benchmarking can provide data and insights that can support strategic planning and decision-making, such as identifying new service offerings or opportunities for cost savings.
Overall, benchmarking can be a valuable tool for improving the performance of your facilities management organisation. However, it should be used strategically and with clear goals in mind.